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Home → FAQ -- Buy 3D Models -- Sell 3D Models

FOR SELLERS / DESIGNERS

How do I benefit from using your store for selling my 3D models?
  1. You get a 60 to 70 percent royalty for each of your 3D models sold.
  2. We support a number of payment systems to make it easier for you to receive the money for your models.
  3. By putting your 3D models on sale in our store, you make them accessible to many people frequenting our website пїЅ we have 11,000+ registered members, the first of whom joined us as far back as February 2004.
  4. We use an extremely secure payment system at our website.
  5. We keep your CG content as securely as possible.
  6. We process, track and report sales for you.
  7. We have a very simple and easy to use system for uploading your media.
How much money do I get for each of my 3D models sold?
You get a 60 to 70 percent royalty for each item sold.
How does it work?
  1. First, you need to register at 3DExport.
  2. Then you can submit your CG content to the 3DExport catalog, and you pay nothing for that!
  3. Please note that in order to receive the money for your items sold, you'll have to wait until the total sum of royalties due to you reaches $100 or more.
How often do I get payments?
We pay our sellers once a month, between the 10th and the 15th day of the month, for the sales made in the previous month. For example, you may be paid on April 15th for all the sales you generated in March. Your money will be sent to you via the payment system you have specified in your Profile. Please note that no money is sent until the total sum of royalties due to the seller amounts to at least $100.
How can I send my PayPal or banking details to you?
You can find everything you need to do that in your Profile. You can enter your PayPal and/or banking details, or you can choose some other payment system, such as Western Union, WebMoney, etc. Please note that we cannot send you the money for your items sold unless you specify some payment method.
Can I start selling my 3D models if I do not have a Paypal account and cannot use Western Union, WebMoney, etc., either?
Yes, you can. In this case, you should select the following payment method: Money on Hold. However, please note that we cannot send you the money until we receive your Paypal, WebMoney or other payment account details.
Why was my model deleted?
We strive to have only the best quality 3D models on offer, so we reserve the right to remove any items we deem inappropriate for our catalog.

When uploading any items to our store, you must meet the following requirements:
  • Your 3D model components cannot include any photos or textures created by someone else.
  • You cannot upload any 3D models that you do not own or do not have resell rights for.
  • You cannot buy or obtain in other ways 3D content from other 3D content stores and re-upload it to 3DExport for resale. Please note that if we find out that you violated this rule, your account will be banned immediately.
  • Neither your model nor its components can contain any advertisement; copyrighted graphics, images, artwork; or pornographic content.

We check the quality of each 3D model added to our catalog. While we reserve the right to set our own quality standards, here are some common reasons for deleting items from our catalog:
  • Low modeling quality
  • Low rendering quality
  • Low texturing quality
  • Very dark renders
  • Very small renders
  • Very simple model
  • Model stolen or not legally belonging to the seller
  • Item removed at the author's request
  • Model created using Poser
  • Incorrect submission
  • Incomplete model
  • Duplicate submission
  • Incorrect preview
  • Model created using some model-generating software.
What types of 3D models can I sell via 3DExport?
You can sell any high quality 3D models and textures. For more information, please see the Submit page.
How do I track my sales?
You can check your sales on My Sales Statistics page.
Can I remove/edit my 3D models?
Yes, you can do it any time you want. Click [edit] to edit you model; click [delete], to remove it. You can do that on the model page.
Can I change my nickname?
Yes, you can. Please send your request via the Support page.
What should I do to start selling my 3D models?
Just register at 3DExport and start uploading your 3D models for sale. That's all!
I need FTP access to upload my models/textures пїЅ what should I do?
If you have a lot of 3D models and would like to upload them to 3DExport, please send an e-mail, with a couple of images attached for our review, to sales@3dexport.com
How soon can my 3D model appear in the catalogue?
Immediately, i.e. right after you submitted it to our store. However, please note that we review all submissions to ensure high quality.
How can I increase the sales of my 3D models?
  • Provide your models in more than one file format. The point is that many of our customers are using Cinema4D, Maya, 3D Studio Max, Lightwave, Swift3D, etc. Using such common formats as 3DS and OBJ can dramatically increase the sales of your 3D models.
  • Include detailed descriptions.
  • Include meta keywords and descriptions when submitting your models.
  • Generate great previews, include more than one render, and make sure to include a screenshot of the wireframe.
  • You can also add a link to your model animation.
Uploading Error!
Please open a new ticket at the Support page and describe the problem in detail пїЅ we will do our best to fix it as soon as possible.
Badge Icons
Some of our users have received Badges complimenting them on their good values. A Badge lets other users learn more about its owner's reliability as it was issued for the user's being active, not just for having a single asset.
  • Trusty Trusty - a buyer who's made purchases to the sum of more that $100
  • Top Top Seller - a seller generating a lot of sales at 3DExport.com
  • Seasoned Seasoned Vendor - A seller who has been active at 3DExport for quite a long time
  • Quality Quality Guarantee - a seller providing top quality products
  • Exclusive Exclusive Seller - a seller whose models are sold exclusively at 3DExport
  • Featured Featured Artist - a Featured Artist at 3DExport
  • Administrator Admin - an administrator or moderator.
Do you provide Chargeback Protection for your sellers?
Yes, we do, provided that you are qualified for that: We offer Chargeback Protection for up to 3 fraudulent purchases per month, but only for Top Top and Featured Featured sellers.

FOR BUYERS

Why should I buy from your store?
Probably, for the following reasons: We offer high quality content only. We provide excellent support for our customers. We give discounts to our buyers. We provide Money Back Guarantee (please read more below). We support a number of payment systems, including PayPal, credit cards, etc. You can buy media at 3DExport quickly and easily, just in three clicks.
Do you offer any discounts for your buyers?
Yes, we do. All our buyers can get a discount of up to 10 percent on each item purchased. Please read more at the Buy 3D Models page.
Do you provide Money Back Guarantee?
Yes, we do. If you purchased a 3D model and found some error in the renders or description, we'll try to fix the problem as soon as possible. If we cannot correct the error, we will cancel your order and you will get your money back within 24 hours from downloading the item.

Please note that this guarantee is NOT a Try Before You Buy offer! Therefore, if you are unsure about a certain product or need more information, specs, or renders please contact us before making a purchase!
Do I need to be a registered member to buy 3D models?
Yes, you do. Registration is FREE and lets you buy 3D models and other stuff quickly and easily.
How can I pay for an item?
You can pay for a model via Paypal or with a credit card. Please use a shopping cart for purchases.
What payment systems do you support?
We use the 2checkout.com system. We accept payments via VISA, MasterCard, Paypal, etc.
How soon can I receive the model I've bought?
To avoid fraud, we verify each order manually, which usually takes 1 to 3 hours. As soon as your order is cleared by our Anti-Fraud Dept., you can download the item in your Orders section. Please download all files you bought immediately upon purchase. However, should an item you have purchased be removed from the store, it will no longer be available for download.
I purchased a 3D model, but it doesn't appear in My Orders. What should I do?
Please open a new support ticket and enter the order number, the model name, and the link to the model.
How soon can your Support Dept. respond to my ticket?
Our Support Dept. works 7 days a week, 24 hours a day. Support tickets are generally responded to within 7 hours; however, it may take more time to process tickets in complicated cases.
I need the model in a different format, what should I do?
Just open new ticket and make a request for the format you need, and we will try to convert the model for you.
  1. *.3ds (3ds max) пїЅ good for 3DS MAX v. 6 or lower
  2. *.max (3ds max 5) пїЅ good for 3DS MAX v. 5 or lower
  3. *.dxf (AutoCAD) пїЅ good for Autodesk AutoCAD and 3DS MAX
  4. *.lwo (Lightwave ver. 7) пїЅ good for Lightwave3D
  5. *.mb (Maya 5.0) пїЅ good for Maya
  6. *.obj (Wavefront OBJ) пїЅ good for Lightwave3D, Maya, and Shockwave Director
  7. *.x (Direct X) пїЅ good for Direct X
  8. *.w3d (Shockwave3D) пїЅ good for Shockwave Director
  9. others...

Please note that the converted model's quality might differ from that of the original model.

Need a custom model created?
We have opened a Freelance service for our customers, where you can launch your own projects and get offers from 3D designers to make custom 3D models. It's easy to use and absolutely free! Launch a new project now.